NGO code of conduct: the case of Botswana

Background to the NGO Code of Conduct

The discussions surrounding the need for sound, equal and defined partnerships between NGOs, government, private sector, donors and local communities have posed three questions:

  • To what extent are NGOs transparent and accountable both to their target groups and to their partners?
  • Does the NGO sector have a common and collective responsibility and social morals for good business practice?
  • Do NGOs have the resources to compliment sound and rigorous professional
    business standards?

As a result of the above questions the ngo leadership in Botswana arrived at the following conclusions:

  • NGOs need the support and collaboration of other development stakeholders in order to survive in the future.
  • The other stakeholders view NGOs as necessary entities for sustainable development.
  • As a result of self reflection by BOCONGO executive, sectoral meetings and the annual general meeting, the ngo movement saw the need to improve its transparency and accountability mechanisms in order to win the confidence of other development partners.

Developing the Code of Conduct

Aware of the struggles faced by NGOs in the past few years (including lack of funds, mismanagement of income, unethical governance practices, problems retaining qualified staff, and even the collapse of some NGOs) Bocongo and its members recognized the need to develop a self-regulating mechanism to guide and monitor their behavior.

NGOs in Botswana are considered to be strategic partners in community and national development. Consequently, beneficiaries of the development process have increasingly demanded more accountability, transparency, good governance, and respect for cultural values and human rights from the NGO community.

During a series of consultations, it become clear NGOs in Botswana were ready and willing to develop and implement a Code of Conduct. In an effort to address the growing expectations as well as enhance the credibility of the NGO sector, a Code of Conduct was developed in order to govern the behavior of NGOs and set standards for their actions. After additional briefings of the Bocongo membership at a number of forums, the secretariat was mandated to fundraise for and facilitate the development of a code of conduct.

During the first quarter of 2000, a Reference Committee, made up of NGOs, Donors and Government representatives was formed to guide the development of the Code. Terms of Reference were developed and a Consultant was then contracted to facilitate the process. During the first phase of the project, consultations were held with NGOs, Government representatives and Donors around the country. A literature review was conducted looking at instances of similar initiatives in the region and internationally. These consultations led to the development of a discussion paper that outlined the issues deemed most important by those consulted. During the second phase of the project, through additional consultation by sectors, the top issues were highlighted and became the basis for the code of conduct. In the third and final phase of the project, a sector coordinators forum and national stakeholders forum were held. Feedback received at these forums constituted the material used in the final code of conduct. The final draft was then distributed to the membership for its approval.

Issues highlighted in the code of conduct include the following: establishing an enabling environment, transparency, governance, accountability, fundraising and resources mobilization, financial management, management of human resources, NGO communication, partnership, representation at national, regional and international forums, and programme development and management.

The code of conduct was finally launched on the 22 March 2001 by the Hon. Minister of Lands, Housing and Environment Mr. Jacob Nkate. The event will remain a memorable day in the annals of NGO history in Botswana. The code of conduct will become part of the NGO policy, which is in its final stages of approval within government.


Implementing the code

BOCONGO envisages the following governance structures:

  • The appointment of three eminent persons from outside the NGO sector as the board of trustees.
  • The election of seven persons from the NGO sector to work as an NGO code of conduct task force.
  • The development of guidelines on the code regarding
    sanctions, reviews and
    amendments.
  • The creation of a monitoring and evaluation mechanism for the code of conduct.

With the launch concluded NGOs members have now started to mainstream the code of conduct into all aspects of their work.

For more information please contact - Email: bocongo@bocongo.bw




18 proposals for making corporations accountable

Voluntary Approaches

Voluntary codes should generally be approached as a transitional instrument towards legal and binding rules and regulations. To be reasonably effective, voluntary codes must meet a number of important criteria:

  1. Content that is clear and language that is enforceable (this is, unambiguous and free of loopholes).
  2. Broad applicability, such as industry-wide coverage, as opposed to one or only a few companies.
  3. Text drawn up by a process that includes relevant stakeholders including NGOs and trade unions, and not only industry groups.
  4. A code enforcement process that includes clear incentives to comply.
  5. Reporting and measurement of code progress in corporate annual reports, web sites and other corporate documents, demonstrating that code compliance is an integral part of corporate strategies and goals.
  6. Transparency of monitoring and implementation, so that the process is fully visible to the public and sufficiently independent to be recognized as legitimate by all stakeholders.
  7. Accountability that includes sanction and penalties for cases where companies consistently abuse and disregard voluntary
    mechanisms.
  8. Availability of legal protection for employee whistleblowers and NGO watchdogs, protecting them from unfair retribution and giving them a legitimate place in the code implementation process.

Regulatory and Legal Approaches

Rule-based approaches are far more effective than voluntary codes in assuring corporate accountability but they must be based on robust global institutions that can bring significant pressure to bear on offenders and impose sanctions where necessary. The rule of law in this area would be strengthened by the following actions:

  1. Strengthening cross-border standing in corporate liability law and building international legal cooperation to strengthen criminal and liability action against corporations through cooperation of judicial institutions in gathering evidence, questioning of suspects and witnesses, and related access to critical information in cross-border cases.
  2. Strengthening conventions, treaties and other agreements relating to corporate accountability developing new agreements, broadening ratification of existing agreements and promoting more vigorous
    monitoring and enforcement, including penalties.
  3. Expanding the work of the UN bodies in this area, notably the human rights bodies, through adequate funding and staffing and through the commitment of governments to more thorough monitoring and enforcement processes.
  4. Creating an intergovernmental agency to work on corporate accountability and monitoring in the tradition of the UN Center on Transnational
    Corporations.
  5. Developing global taxes, fees and fines (initially, perhaps on an internationally harmonized basis) that could serve to address policy issues associated with problems such as currency speculation and global warming.
  6. Adopting transparency rules requiring corporations to report information about their investment activity and their environmental social and employment impact in each country where they do business based on the well-developed concept of ‘disclosure.’
  7. Drafting new rules to control the negative impact of corporate policy on peace and security crises through action by the UN Security Council, in line with its accomplishments in the area of conflict diamonds.
  8. Setting up effective rules to improve the global market, including competition policy, rules to prevent securities fraud and manipulation and to promote banking transparency regulations, and rules to stabilize currency and securities markets in times of crisis, as well as rules to control highly-leveraged funds and shut down offshore banking centers.
  9. Developing global consumer protection rules, based on strengthened UN guidelines, to ensure fundamental product safety and reliability, as well as promoting rules for restrained, truthful and un-manipulative advertising.
  10. Adopting vigorous international anti-corruption rules that would enable swift recovery of funds and apply equally to cases in the North and the South.

The UN Financing for Development Summit offers a unique opportunity to consider and implement these strategies so as to make private sector investments responsible to the needs and aspirations of the world’s people and to promote a development that leads to the full realization of all citizens’ human capacities and aspirations.


- These proposals were originally published as part of the Background Paper “Making Corporations Accountable” by James A. Paul and Jason Garred for the United Nations Financing for Development Process. Complete text is available on line.